Recent Survey Indicates High Levels of Public Satisfaction with Armenian Government’s Coronavirus Response

By Mark Dovich

Survey data collected last month by the International Republican Institute (IRI), a Washington-based think tank, indicate relatively high levels of public satisfaction with the Armenian government’s response to the pandemic, in line with other surveys showing a steady increase in public trust in state institutions over the past few years. The poll, funded by the U.S. Agency for International Development, involved a representative sample of more than 1,500 permanent residents of Armenia.

Overall, 71 percent of respondents reported being “very” or “somewhat” satisfied with the Armenian government’s response to the pandemic. An even higher percentage of respondents (81 percent) reported being “very” or “somewhat” satisfied with the government’s “efforts in communicating to the public health-related risks associated with the pandemic.” Finally, the majority of respondents (85 percent) also reported being “very” or “somewhat” satisfied with the efforts of the Commandant’s Office, which coordinates the government’s coronavirus response. 


Likewise, the majority of respondents reported holding “very” or “somewhat” favorable views of three public officials who have played key roles in combating the coronavirus outbreak in Armenia: Prime Minister Nikol Pashinyan (84 percent), Minister of Health Arsen Torosyan (58 percent), and Deputy Prime Minister Tigran Avinyan (59 percent), who also heads the Commandant’s Office. 

Moreover, when asked in the IRI survey if their opinions of state institutions improved or worsened in light of the pandemic, the majority of respondents reported “better” opinions of three state bodies: the police (65 percent), the Ministry of Health (64 percent), and the prime minister’s office (58 percent).


Such high levels of public trust are particularly important when considering that 74 of respondents in the IRI survey agreed that “it is the shared responsibility of the government and the people to combat coronavirus” when prompted to give their opinion on state versus individual responsibility in responding to the pandemic.

However, the survey also indicates high levels of public concern about the coronavirus, with 85 percent of respondents saying they are “very” or “somewhat” concerned that they, their family, or someone they know will become infected—despite the fact that 62 percent of respondents reported not knowing anyone who has been diagnosed with the disease.

The percentage of respondents saying they are “very” or “somewhat” concerned about the effect of the pandemic on Armenia’s economy is even higher, at 90 percent. In fact, 68 percent of respondents reported that their household economic situation has worsened “somewhat” or “a lot” since the coronavirus outbreak, while a mere 2 percent of respondents said that their household economic situation has improved since that time.

Respondents were much more split when asked when they expect daily life to “return to the way it used to be” before the outbreak: 9 percent answered “immediately,” 29 percent answered “within six months,” 17 percent answered “within one year,” 19 percent answered “after more than one year,” and 26 percent answered “do not know.”  


The IRI survey also included a number of questions about the role the media plays in informing Armenians about the pandemic. Overall, the majority of respondents (61 percent) again expressed being “very” or “somewhat” satisfied with “the performance of Armenian mass media in general.” Similarly, 68 percent of respondents labeled Armenia’s “national media outlets” “very” or “somewhat” trustworthy. Concerningly, though, 66 percent also reported “encountering information in the media (social media included) regarding coronavirus that [they] believe is misleading or false” on at least a weekly basis.

As of July 20, Armenia had confirmed nearly 35,000 coronavirus cases, according to the World Health Organization.